"I am not a crazy person. I did not imagine that somebody from your office called me and told me that there was a cancellation."
I glare at the nurse with my hands on my hips. The entire waiting room is starring out our confrontation because, well, I started yelling. Also because our "discussion" is way more interesting then the articles in a three month old subscription of "Woman's Health."
Let me start at the beginning.
Last week things were a bit, manic, shall we say. I was living and breathing by my day planner, my head was in such a whirl I could not remember anything. One day, I forgot to check my planner, and that is how I spaced my doctor's appointment. The appointment with a new doctor that was very difficult to get into that I had scheduled for three months. Upon realizing my mistake, I called and profusely apologized and asked if I could reschedule. The office was very apologetic, but they were booked until May. I politely declined and told them I would just call my old doctor (60 minutes away) because all my prescriptions were running out and I needed to get in immediately.
I called my old doctor and told them I needed to get in as soon as possible. They scheduled me for the 25th. I hang up the phone and not two minutes later did they call me back.
"Melissa?"
"Yes?"
"We just had a cancellation tomorrow at 10:30. Can you come in then?"
"Yes! Sounds great."
I was reluctant because I was so busy and really couldn't spare taking half the day off work, but I really needed to see the doctor so I was going to make it work.
The next morning I get up early and headed to my car.
It didn't start.
My battery was dead. I try to jump it. It doesn't work. I call Dan, who was at work, and made him come and pick me up. I drop him back off at work and race to my appointment. Of course, they have changed locations. I am late but I refuse to miss this appointment, mostly because I cannot afford to take any more time off work. I call for directions and stumble into the office miraculously only 15 minutes late. I approach the counter.
"Melissa LastName. I have a 10:45 appointment."
The nurse looks at the computer and furrows her brow. "Ma'm, we have you down for an appointment on the 25th, not today."
Stay calm.
"Yes, that was my original appointment date. But then somebody from you office called to tell me that there was a cancellation for this morning."
"I'm sorry. They didn't write that down."
"Well, I am here, and I took half the day off work...so..."
"Well the doctor can't see you. She's booked for the day."
At this point I am pissed. Are you serious? This is when my voice begins to raise.
"I just drove an hour to get here. I am not a crazy person. I did not imagine that somebody from your office called me and told me that there was a cancellation."
"Well they didn't write it down and the doctor is already an hour behind."
"I do not have time to drive all the way back up here."
"Well I don't know what to tell you."
"You can tell me you will fit me in."
"Sorry, that is not possible."
At this point I start to feel a stinging behind my eyes. I never cry in public, but I know all too well that the stress of everything is starting to take its toll. Instead of giving this evil nurse the satisfaction of seeing my tears, I walk out the door in a big huff, slamming it hard behind me.
"I am so getting that bitch fired." I mutter under my breath as I storm to my car.
Its not until I get halfway back to Dallas that a terrifying realization hits me. Could it be? No. Could that call with the cancellation been from the OTHER doctor's office?
I call. It was. I am mortified. Mostly because that I have now missed two doctors appointments in 48 hours. Also because I was kind of a bitch to that evil nurse. But I still maintain that when somebody comes in swearing that you called them with a cancellation you fit them in. Seriously, who would make that up?